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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Description
COSMETICS DIARY
Genesis is the first range to treat both kinds of hair-fall - at the root and from fiber breakage, for all women, in all lifestyles, with all degree of hair fall. A collection of 10 products supercharged with the most potent complex to answer to hair-fall needs: Aminexil, Edelweiss native cells, Ginger roots.
Anti hair-fall care
BENEFITS
- 93,3% less breakage*
- 93,3% more resistant*
- 93,3% stronger hair*
- 49% increase of softness**
- Reduced hair-fall due to breakage by 93,3%*
- 65% more hydrated/nourished hair**
- 49% increase of softness**
- Bodifies and plumps the hair fiber when combined with Masque Reconstituant***
*Instrumental test, reduction of broken hair mass versus classical shampoo after 1 application
**Instrumental test, increase of hydration/softness compared to before application
***Instrumental test, compared to before application
HOW TO APPLY
Wet hair then thoroughly remove excess water before applying a quarter-sized amount of shampoo touch by touch onto 5 key zones of the hair. Add water and emulsify. Focus this first wash on the scalp using finger tips to massage the scalp and remove impurities. Rinse thoroughly. Apply a second quarter-sized amount of shampoo touch by touch and add water. The second lather will produce a more abundant foam which will help cleanse lengths all the way to the ends. Rinse thoroughly.
Key Ingredients List
A unique combination of Ginger Root and Edelweiss Native Cells:
Ginger Root is known for its ability to protect against daily external aggressor.
Edelweiss Native Cells is known in skincare for its antioxidant power and collagen preserving properties. The Edelweiss flower is capable to resist the most extreme conditions.
Genesis Routine
All women go through periods in life where they experience increased level of hair-fall. Take action and give your hair the care it needs with Genesis: an exclusive anti hair-fall haircare for all women, in all lifestyles, with different degree of hair-fall. A dual action that targets hair-fall from fiber breakage & from weakened root. It strengthens the fiber for intense resilience to reduce the risk of hair-fall while giving fiber all the care it needs. Hair is fortified and more beautiful with a healthier fuller look. Find the best routine designed for your hair type.